A4Desk Photo Gallery
Create albums for websites easily using software
Frequently Asked Questions

  1. What is A4Desk Flash Photo Gallery Builder?
    A4Desk Flash Photo Gallery Builder is software that creates interactive Flash Photo Gallery. You can place the Flash Photo Gallery on your own website for visitors to see to your images. You can import your photo under different category for visitors to select which one they want to see. Please click here for more information .
  2. Do I need a PayPal account if I choose PayPal to pay for the software/service?
    You do not need a PayPal account as PayPal also accepts credit or debit cards.
    When you reach PayPal from our registration page,
    please take note to the option "Don't have a PayPal account" towards the bottom of the right pane.
    Clicking on that link would lead you to the form to enter your debit or credit card details.

    (Note: You may be shown a different language version of this page, depending on your browser settings but the context is similar)

    paypal account is not required for payment
  3. How to embed the A4Desk Flash Photo Gallery to my webpage?
    After you have created your own Flash Photo Gallery and the song list, please click the "Publish" button and publish to a folder on your computer. A HTML page will be created automatically with the Flash Photo Gallery embedded. You can edit the HTML page by any HTML editor and upload to your server.
  4. What is the maximum number of photos I can import?
    There is no limitation on the number of photos. However, you may have to aware whether your web hosting server have enough space to upload them all.
  5. Can the visitors of my website download the image file?
    A4Desk Flash Photo Gallery only supports showing of the image files, download function is disabled so your images are protected. Users cannot right-click on your photo image to save to their own computer.
  6. I have problem in uploading to my server, it reports 11004 error code?
    This may be your ftp information is incorrect, please check with your web hosting company.
    For 11004 error code, it should be you type in http:// or ftp:// in Ftp Host field, please remove the http:// or ftp://.
    The server should look like ftp.server.com or www.server.com
  7. Is A4Desk Flash Photo Gallery compatible with Frontpage or Dreamweaver?
    The Flash Photo Gallery is in SWF format, and it can only be edit using A4Desk Flash Photo Gallery Builder software. You can use Frontpage or Dreamweaver to edit the HTML page content which the player was embedded in.
  8. Does A4Desk Flash Photo Gallery Builder support the Mac OS?
    A4Desk Flash Photo Gallery Builder is a Windows software only. However, the published files are readable in any browsers from Windows, Mac OS or Linux which supports the latest Adobe Flash player.
  9. How do I know if I have installed Adobe Flash Player?
    You can check with your Flash player versions by following this link:
  10. How do I get Flash player if I don't have one?
    For Internet Explorer and Mozilla Firefox users, it will prompts you automatically to install Adobe Flash Player. Simply follow the on-screen instructions for installation.
    If you are using other browsers, you can get one from Adobe's website.
  11. Why some of the albums still show demo message and watermark, although I have purchased the A4Desk Flash Photo Gallery?
    Please make sure the album is included in the package you bought.
    You can refer to the Registration page for more details.

    If you find your package contains the album already, please refer to instructions in the order mail to ensure the package is installed correctly.

    If the project was edited by trial version before, simply select "file-->update album in project" in the main menu so that the demo button will be removed.
  12. I am a user of A4Desk / A4DeskPro Flash Website Builder. How can I add the photo album to my site?

    You can link the photo album to the Flash site using a link within the content text area or as a link in menu item.

    Please take a look at the examples:
    - A4Desk sample site
    - A4DeskPro sample site

    Steps on how to link the photo album to the Flash site:

    For A4Desk user, please click here for more details.
    For A4DeskPro user, please click here for more details

  13. Why my project still shows demo message after installed registered template?
    Probably you are opening a project created using demo version, you need to update album in old project file.
    In version 2.06, we add the features to update album in project, File -> Update album in project.
    Please upgrade to v2.06 and use the function to update your old project.
  14. Why my photo album didn't show up after embed to my webpage?
    Probably you are missing the "a4gallery" folder or upload into incorrect location, please make sure you have uploaded the "a4gallery" folder in the correct location.
  15. Why my photo album show in small size on some browser after embed into my webpage?
    Probably you are using the full size options (100%x100%) when publish, and you didn't provide the height and width for the outer container (e.g table or div). To solve the problem, you can consider use the original size option when publish.
    A4Desk Flash Photo Gallery Builder - Publish Options
  16. How can I re-download the registered software after formatting my computer?
    Please request your download link again by using our order tracking form at http://ordertracking.a4support.com
  17. How to embed more than one A4Desk Flash Photo Gallery into one web page?
    Please refer to our User Guide: "Embedding more than one photo gallery into a web page " for step-by-step instruction with screenshots.
  18. How can I add a Flash Photo Gallery to my blog ?
    You can upload the following published files to the server:

    Then paste the following embed code under HTML view of your blog, and replace http://www.example.com with your own domain:

    <!-- Start of A4Desk Flash Photo Gallery code -->
    <object id="flashalbum" align="" width="100%" height="100%"
    <param name="movie" value="http://www.example.com/a4gallery/index.swf?datafile=data.xml">
    <param name="quality" value="best">
    <param name="bgcolor" value="ffffff">
    <param name="menu" value="false">
    <param name="base" value="http://www.example.com/a4gallery/">
    <embed src="http://www.example.com/a4gallery/index.swf?datafile=data.xml"
    name="flashalbum" bgcolor="ffffff"
    width="100%" height="100%" menu="false"
    <!-- End of A4Desk Flash Photo Gallery code -->

  19. My Question is not listed ...
    We are always looking to improve our service , so if your question is not listed here, make sure you Contact Us, so that we can provide you with a valuable answer to all required questions.


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